Terms and Conditions - Lawn Mowing Osterley

Welcome to Lawn Mowing Osterley. These Terms and Conditions govern the use of our lawn mowing services. By contracting our services, you agree to comply with the following terms outlined below. Please read these terms carefully before engaging our services.

1. Services Offered

We provide professional lawn mowing services tailored to meet the needs of both residential and commercial clients in Osterley. Our services include:

• Mowing of grass to a uniform height
• Edging along driveways, pathways, and garden beds
• Removal of clippings and debris
• Basic garden maintenance as agreed upon

1.1 Additional Services

Additional services such as fertilizing, aeration, and pest control can be provided upon request and may incur extra charges.

2. Payment Terms

Payment for services must be made as per the agreed schedule. We accept various forms of payment, including cash, credit/debit cards, and bank transfers.

• Deposit: A deposit may be required prior to the commencement of services.
• Invoices: Invoices will be issued upon completion of each service cycle, typically monthly.
• Late Payments: Late payments may incur additional fees as detailed in our billing policy.

3. Scheduling and Cancellations

Our team works diligently to adhere to the agreed scheduling. However, unexpected circumstances may necessitate changes.

1. Scheduling: Appointments are to be scheduled in advance. We aim to accommodate your preferred times.
2. Cancellations: Cancellations must be made at least 24 hours prior to the scheduled service to avoid cancellation fees.
3. Rescheduling: We strive to offer flexible rescheduling options when possible.

4. Client Responsibilities

Clients are expected to:

• Ensure that areas to be mowed are clear of obstacles and hazards.
• Inform us of any specific instructions or preferences regarding lawn care.
• Provide access to the property as needed for service completion.

5. Liability and Insurance

We prioritize safety and quality in all our services. Nevertheless, the following terms apply:

• Liability: We are liable for damages caused directly by our negligence or failure to perform agreed services.
• Insurance: Our company is fully insured to cover any accidental damages or injuries that may occur during service.

6. Termination of Services

Either party may terminate the service agreement under the following conditions:

• Violation of terms outlined in these Conditions.
• Non-payment or repeated late payments.
• Unsatisfactory performance despite feedback and opportunities to rectify.

6.1 Immediate Termination

We reserve the right to immediately terminate services in cases of misconduct, property damage, or other serious breaches of agreement.

7. Privacy Policy

Protecting your privacy is important to us. We ensure that all personal information collected during service provision is handled confidentially and in compliance with data protection regulations.

8. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Clients will be notified of significant changes through the agreed communication channels.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Lawn Mowing Osterley operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.

10. Dispute Resolution

In the event of a dispute, we encourage clients to reach out to our support team to resolve issues amicably. If a resolution cannot be reached, the matter may be escalated through mediation or legal channels as necessary.

11. Entire Agreement

These Terms and Conditions constitute the entire agreement between Lawn Mowing Osterley and the client, superseding any prior agreements or understandings.

12. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full force and effect.

12.1 Waiver

The failure to enforce any provision of these Terms and Conditions does not constitute a waiver of the right to enforce such provision in the future.

13. Acceptance of Terms

By engaging Lawn Mowing Osterley's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.